CareWay Group (“we”, “us”, or “our”) operates carewayusa.com and is committed to protecting the privacy of our users. This Privacy Policy explains how we collect, use, and safeguard your personal information in accordance with applicable laws and best practices.
1. Information We Collect
We may collect the following types of personal information:
-
Personal Identifiers: Full name, phone number, address, email ID
-
Health & Wellness Information: Notes, activity data, wellness preferences
-
Verification Documents: Government-issued ID for identity verification
-
Usage Data: IP address, browser type, and interaction with our website (via cookies or analytics tools)
2. How We Use Your Information
We use the information collected for purposes such as:
-
Identity verification and fraud prevention
-
Communicating updates, reminders, or support messages
-
Providing and improving our health & wellness membership services
-
Legal and regulatory compliance
3. Data Protection & Security
We implement industry-standard encryption and access control protocols to protect your personal data from unauthorized access, disclosure, or misuse.
Please note: No online method of transmission is 100% secure. However, we do our best to safeguard your data at all times.
4. Sharing of Information
We do not sell or rent your personal data to third parties.
We may share information with:
-
Licensed healthcare providers for verification of wellness services
-
Regulatory or legal authorities when required by law
-
Our contracted service providers under strict confidentiality agreements
5. Data Retention
We retain personal information only as long as necessary to:
-
Fulfill the purpose it was collected for
-
Comply with legal and tax obligations
-
Resolve disputes or enforce agreements
6. Cookies & Tracking
We may use cookies and third-party tools (like Google Analytics) to:
-
Improve website performance
-
Understand user behavior for better service
-
Track technical issues or bugs
You can control cookie preferences through your browser settings.
7. Your Rights
You may contact our support team to:
-
Access your personal data
-
Correct or update incorrect information
-
Request deletion (where legally permissible)
Email: helpdesk@carewayusa.com
8. Children’s Privacy
Only individuals aged 18 years or older may create an account and access our services. Any information collected about a child is provided by or with the consent of their parent or legal guardian and is used solely for providing wellness services.
If we become aware that a child has submitted personal information without verifiable parental consent, we will take steps to delete such information promptly.
9. Changes to This Policy
We may update this Privacy Policy as needed. Changes will be reflected on this page with the updated date. Continued use of our site implies acceptance of these changes.
10. Contact Us
For any privacy-related concerns or questions, feel free to contact us:
Email: helpdesk@carewayusa.com
Phone: +1-888-429-7890
You have the right to access, update, or request deletion of your personal data by contacting our support team.